Sets us apart
We work closely with brokers and intermediaries to ensure client expectations are not only met but exceeded. By developing tailor-made insurance products, specific to our client’s requirements, we are able to fill the gaps between their needs and the insurance products offered.
By making use of advanced computer science in the form of Robotic Process Automation (RPA) a streamlined and efficient buying process is enabled – in real-time. Our digital workforce (chatbots) assist brokers to instantly “quote and buy” an insurance policy on behalf of clients to provide immediate cover with no delays. It is a straight forward click by click process where no additional interaction is required. Our automation service does not only aid in productivity but also assists in decreasing operating costs which, in turn, allows us to offer more competitive rates.
Our Offering to Consumers
The only drone insurance that covers you while flying for personal use. Full and 3rd party liability cover is available.
Specialised Hearing Aid Insurance
Cover against physical loss or damage.
Credit Life Cover
With death, total and permanent disability, temporary disability, retrenchment/loss of income and critical illness benefits.
Specified All Risk
These items can include anything from tablets, laptops and iPods to baby equipment, firearms and sunglasses.
Personal Cyber Safety Insurance
Safeguarding against online theft of funds, online shopping and sales fraud, loss from cyber bullying or defamation and recovery of insured data.
Goods in Transit Insurance
Products tailor made for the parcel management industry.
Group and individual products tailor made to specification. Value added options can include airtime, grocery and cashback benefits.
Our Services and Technology for Partners and Brokers
TPI’s unique technological abilities enables partners to access a variety of tools needed to sustain, monitor and grow their businesses.
These services include:
The ability to apply your company brand as a customer interface on our system and product making it unique to your business.
Real time reporting on departments and sub departments including but not limited to Sales, Administration, Billing and Claims.
A seamless claims experience allowing claims to be processed and approved within 24hours
Access to a network of Funeral Parlors and registered financial service provider’s across South Africa.
A seamless new client onboarding practice.
TPI will provide access to partial or full integration of systems allowing real-time access to integral information using our Application Programming Interface (API) which allows clients and customers to make informed decisions.
These technologies include:
Chatbot interfaces which provides an end to end experience for Sales, Administration, Billing and Claims via WhatsApp or Web applications.
Submissions of online First Notification of Loss (FNOL).
An online fulfilment process enabling clients to receive all relevant documents within seconds.
The driving force behind our successful company is our team, who are specialists in the insurance industry. Comprised of various members with different roles, our team operate as a collective to ensure policy holders receive unparalleled service – from the first point of contact to the payment of claims. From our internal team members and claim accessors to our brokers and reinsurers, our network of professionals is trustworthy and dependable and are committed to service excellence.
We are also proud of partnerships with Guardrisk Life who provide underwriting solutions for all our life products, as well as Mutual and Federal Risk Financing (MFRF) who provide underwriting solutions for all non-life products.
We will ensure our services and product offerings are transparent, truthful and timely and that all our stakeholders feel that they are in responsible hands.
Become a partner
We’ll help you maintain a competitive advantage in the insurance industry by incorporating technology, computer intelligence, and personal interaction to proactively manage risk.
Get in touch with one of our professional consultants and we’ll help create a bespoke insurance solution for your business.
Transact and Protect Insure is an authorized financial service provider that is governed by the Financial Sector Conduct Authority (FSCA) under FSP number 48459. We are committed to operating within the parameters of legislation and meeting our specific duties, as set out by the FSCA.